About Us
HYS IPS: Comprehensive Healthcare with a Human Touch
We are a healthcare provider (IPS) focused on delivering high-quality health services to the general population in northeastern Colombia. Our goal is to improve users’ quality of life and support families throughout their recovery processes.
Warm and Personalized Care
We support you at every stage with empathy, responsibility, and humanity. We know that health also means feeling heard and cared for.
Comprehensive and Specialized Coverage
We offer solutions tailored to your needs, whether at home or in the office. Our team is ready to take care of you with excellence and professionalism.
Corporate Values
- Human Quality
- Respect
- Honesty
- Responsibility
- Vocation
Corporate Competencies
- Analytical and Self-Critical Thinking
- Service Orientation
- Teamwork
- Professional Ethics
Mission
We are a leading healthcare institution in northeastern Colombia, dedicated to serving vulnerable populations and individuals at the extremes of life. Our care is grounded in ethical, safe, and humanized service, supported by a philosophy of continuous improvement for our staff, patients, and their families. We rely on available technology and the highest quality standards to ensure economic sustainability and long-term presence in the market.
Vision
By 2028, we will be a healthcare provider recognized in northeastern Colombia for our excellence in process execution, high quality standards, and humanized, safe care focused on users and their families.
We Answer Your Most Common Questions
How can I schedule an appointment at H&S IPS?
You can schedule your appointment by contacting us through our phone lines or WhatsApp, depending on the service and location. You can also do it in person. Our support team will provide you with availability and guide you through the process.
What documents do I need for my first appointment?
You must present your ID and the required documents depending on the type of service. In some cases, medical history, referral, order, or authorization (if applicable) may be necessary. Our team will inform you of the requirements at the time of your appointment.
Can I accompany my child during therapy?
Yes. At H\&S IPS, we encourage active participation of parents or guardians as part of our institutional strategy “All Present,” ensuring safety, continuity, and trust throughout the child’s therapeutic process.
What should I do if I can’t attend my appointment?
At H&S IPS, we believe in care centered on respect, dignity, and shared responsibility. That’s why we recognize and guarantee our users’ rights and promote the fulfillment of duties as a fundamental part of the therapeutic process and collective well-being.
At which locations is each service provided?
Contamos con cinco sedes en Bucaramanga. Cada una ofrece servicios específicos. En la sección “Contáctanos” podrás conocer la ubicación y servicios de cada una.
